Refund policy

Last updated: September 20, 2026

Our 30-Day Satisfaction Guarantee

We want you to feel good about trying Nikamedica Naturals. If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of the delivery date. This applies whether or not the bottle has been opened.

How to Request a Refund

Email us at hello@getnikamedica.com with your order number and a short note about why the product did not work out for you. We may ask for a photo of the product. You do not need to ship anything back to us.

We will reply within 2 business days to confirm your refund.

What Is Refunded

• The full purchase price of the product, including any tax charged, is refunded to your original payment method.
• Original shipping charges are not refunded, unless your order arrived damaged, defective, or incorrect.
• Refunds are limited to one bottle per product per customer. Additional units from the same order may be refunded at our discretion.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, leaking, or is not what you ordered, email us within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund including shipping, your choice.

Refund Timing

Once your refund is approved, it is issued to your original payment method within 2 business days. Depending on your bank or card issuer, it may take an additional 5 to 10 business days to appear on your statement.

Cancellations

If you need to cancel an order, email us as soon as possible. Orders that have not yet shipped can be cancelled for a full refund. Once an order has shipped, the 30-day guarantee above applies.

Questions

Reach us any time at hello@getnikamedica.com.